January 01, 2021 at 06:45AM : easy jtag product supporter mr blang please help my easy jtag not working

hi how to solved this problem


EasyJtag Suite Classic ver.: 3.7.0.20 / wxWidgets 3.1.3-W-U started.
OS ver.: Windows 10 (build 18363), 64-bit edition. Admin rights FAIL
Autorun Agent ver:1.0.0.0
Crash Reporting ver:1.4.0.3
EasyJTAG SPI Plugin ver:1.1.1.13
Android ADB API ver:2.0.0.0
FTDI API ver:3.2.4.0
LibUSB API ver:1.2.6.0
Visual C++ Runtime ver:10.0.30319.1
Setting box Pinout ...

Box Drivers version: 1.2.0.0
Z3X Card Serial : AA25-A36C , ver: 22
Z3X Card Activation [JTAGPLUS] : ACTIVATED
Z3X Card Activation [LG] : NOT ACTIVATED
Z3X Card Activation [SAMS] : NOT ACTIVATED
Z3X Card Activation [JTAG] : ACTIVATED


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Found 1 serial devices
COM8 USB\VID_1781&PID_AAAC&REV_0100&MI_00 EasyJTAG Command Port (COM8)
Selected pinout: GEN2 High Speed Pinout
Change EasyJTAG Pinout OK
Z3X EasyJtag Software ver. 3.7.0.20
UFS Socket Info.
Serial: 0123D610213CB7FDEE
Description: EasyJTAG UFS Socket BGA-254 by EasyJTAG 09.12.20

Can't open link, Code: -56, Reason: BOX: Chip not connected
Done.

first i try my sucket to other easy jtag its working fine my easy jtag is the problem how to solved this problem easy jtag product supporter please help me

by ner21 via GSM-Forum